Q. Why do I pay taxes and fees? Although unlimited calling is free with PulseOne, users are required to pay monthly taxes and fees. Why? Telecommunication is a highly regulated industry and subject to many laws, regulations and taxes at the city, county, state, province and federal levels. As a result, Ooma charges applicable taxes and fees so that we as a company comply with laws and regulations mandated by the government. These taxes and fees are split into the following categories:
- Regulatory compliance fee
- 911 service fee
- Federal universal service charge (U.S. customers only)
- State or province and local taxes, fees and surcharges
More questions? Ask a Sales Specialist for more info on the taxes and fees you might experience.